When a death occurs the doctor, hospital or nursing home will confirm the death and issue a Medical Certificate of Cause of Death. If death has occurred at home or in a nursing home the relatives or nursing staff usually contact the Funeral Director, who will move the deceased to their premises. This can be done either immediately, at any time during the day or night or if preferred the following morning.

Within five working days of the death occurring it must be recorded with the Registrar. This should ideally be done as soon as possible to allow the preparation of the deceased for viewing by the family and for the funeral to be arranged.

The Registrar will then give you a special certificate that we will require in order to carry out the funeral, although we do not need it to make the funeral arrangements. You can contact us either before or after you have this certificate. You do not need to make an appointment to visit us as we can usually see you straight away. If you prefer a home visit please telephone us and we will do our best to fit in with you.